At Greater Houston Counseling Services, we are committed to transparency, trust, and your right to understand and access information related to your care.
In accordance with Texas House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, effective September 1, 2025, the information below explains how you can access your health care records and where to turn if you need additional support or resources.
Accessing Your Health Care Records
To request your records, please:
Submit a written request to Greater Houston Counseling Services
Include your full name, date of birth, and a brief description of the records you are requesting
Let us know how you would like to receive your records (secure electronic delivery or mail)
Our team is happy to assist you with this process, and all requests are handled in accordance with applicable state and federal privacy laws.
Contacting the Licensing Authority
If you would like to contact the licensing authority that oversees behavioral health professionals in Texas, you may reach out to:
Texas Behavioral Health Executive Council (BHEC)
Contact Us Page:
https://bhec.texas.gov/contact-us/
The Behavioral Health Executive Council regulates licensed behavioral health professionals in Texas and can provide information related to licensure, professional standards, and regulatory questions.
Filing a Consumer Complaint
If you wish to file a consumer complaint related to services or business practices, you may contact:
Texas Office of the Attorney General – Consumer Protection Division
File a complaint online:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
This information is provided to ensure you are aware of your rights and the consumer resources available to you under Texas law. If you have questions about any of the information above, please feel free to contact our office—we are here to help.