Claudia Coronado

Helping Keep GHCS Moving Forward

Claudia Coronado has been an integral part of Greater Houston Counseling Services for more than five years. After originally joining GHCS as an Administrative Assistant, Claudia has continued to grow alongside the organization and now serves as our Administrative Director, overseeing both the administrative and billing teams.

In her role, Claudia helps ensure that the systems behind the client experience work as smoothly as possible. From supporting our administrative team to overseeing billing and insurance processes, she brings a strong understanding of both the day-to-day details and the bigger picture of GHCS operations.

Leadership Behind the Client Experience

A positive experience at GHCS begins long before a client sits down with a clinician. Scheduling, communication, insurance coordination, billing, and follow-up all play an important role in making mental health care easier to access and navigate.

Claudia provides leadership and oversight to the teams responsible for those areas. She works closely with our administrative and billing staff to maintain efficient processes, resolve concerns, and ensure our teams have the support and direction they need to serve clients well.

Her extensive experience within GHCS also gives her a unique understanding of how our administrative systems have evolved as the practice has grown.

Growing With GHCS

One of the things that makes Claudia's leadership especially valuable is that she understands the work from the ground up.

Having grown from Administrative Assistant to Administrative Coordinator and now Administrative Director, Claudia brings firsthand knowledge of the responsibilities, challenges, and details involved in supporting a busy mental health practice. That experience allows her to lead with both accountability and an understanding of what her team needs to be successful.

She is particularly skilled in customer service, billing and insurance coordination, administrative operations, and team support.

Creating Better Systems for Clients and Staff

Claudia believes strong administrative systems should ultimately make things easier for people.

Whether she is helping improve a process, supporting a team member, overseeing billing operations, or addressing a client concern, she approaches her work with professionalism, attention to detail, and a commitment to finding solutions.

As GHCS continues to grow, Claudia plays an important role in ensuring that our administrative and billing operations grow with it—while keeping the client experience at the center of the work.

Her progression within GHCS reflects not only her knowledge of the organization, but also the consistency, leadership, and dedication she has brought to the team throughout the years.